Case Study: List Sotheby's International Realty achieves superior global customer service with Matterport

List Sotheby's International Realty Uses Matterport to Provide Superior Customer Service to Clients around the World

List Sotheby’s International Realty, a luxury real estate brand in Japan, needed a better way to provide cutting-edge customer service for high-end clients buying and selling properties across the globe. To meet that challenge, the company turned to Matterport, using Matterport Capture Services, the Pro2 camera, and Developer Tools to create photorealistic 3D digital twins of luxury homes, villas, and condos.

Matterport helped List Sotheby’s International Realty deliver immersive remote property tours, more personalized marketing, and stronger property management support. The results included more than doubled sales by attracting serious buyers, tailored global outreach, enhanced concierge services, and improved property management capabilities, with Matterport also helping speed up scans and improve client confidence in every listing.

List Sotheby's International Realty

Yuya Fukubayashi

Senior Manager of Public Relations