Case Study: Level Creek Property Restoration achieves faster claims resolution with Matterport

By capturing 3D spaces, Level Creek Property Restoration connects with adjusters better than ever before

Level Creek Property Restoration, a Buford, Georgia company that helps homeowners recover from fire, water, wind, and mold damage, needed a faster, clearer way to document loss and keep adjusters aligned during claims. Using Matterport and its Pro2 camera, the team wanted to move beyond slow, cumbersome 2D photos and sketches that often led to repeat site visits and delays.

Matterport enabled Level Creek Property Restoration to capture 3D models of damaged properties and mitigation work, share them remotely with adjusters, and walk through issues virtually before questions escalated. The result was faster claims resolution, more accurate estimates, and improved customer satisfaction; with 23 employees connected on the Matterport Cloud, one scan now provides the detail needed across content, mitigation, and reconstruction, helping the company recover homes faster and reduce stress for customers.

Level Creek Property Restoration

Andy Mason

Co-Owner and Chief Executive Officer