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93 Case Studies
A Marketo Case Study
AmeriCash Loans, a 20+ year leader in direct lending, shifted to a customer-centric marketing approach and needed to create trusted, personalized experiences across the customer lifecycle while linking digital campaigns to its 65+ local branches. Their previous email solution was slow and labor-intensive—campaigns took weeks to launch and required repetitive per-store messaging—making it hard to target by customer status, product interest, geography or mobile devices.
By moving to the Marketo Engagement Platform, AmeriCash automated dynamic, localized multichannel campaigns (email + Facebook ads), slashing campaign build time from six weeks to two days and enabling scalable personalization. Results included 10x deliverability, nearly 8x higher open rates, a 150x ROI on a timely solar eclipse campaign, dramatically lower cost per online application, rising loan applications, and more consistent, trust-building brand communications that helped drive revenue.
Paul Mulvihill
Vice President and Chief Technology Ofcer/Marketing