Case Study: Rack Room Shoes reduces shrinkage with March Networks video surveillance

Winning Formula Great Service, Superior Quality

Rack Room Shoes, a shoe retailer with over 475 stores across the United States, faced challenges with fraud, shrinkage, and liability claims. The company required a modern video surveillance solution to replace their previous system and sought a reliable vendor. They chose to partner with March Networks for their advanced video surveillance technology, specifically their hybrid NVRs and IP cameras.

March Networks implemented a solution featuring their 8000 Series Hybrid NVRs and Axis IP cameras, which offered backward compatibility and a gradual migration path from analog. The system provided superior video quality, robust reliability, and useful features like the motion histogram to speed up investigations. As a result, Rack Room Shoes saw a tremendous drop in shrinkage and efficiently disproved fraudulent claims. March Networks' technology also allowed corporate staff to centrally manage investigations and assist with POS troubleshooting, improving overall operational efficiency.

Rack Room Shoes

Johnny Turner

Director of Loss Prevention