Case Study: UNIQLO achieves scalable loss prevention and faster investigations with March Networks Searchlight for Retail

Uniqlo Sold on Searchlight

UNIQLO, a global apparel retailer, faced the challenge of scaling its loss prevention capabilities for an ambitious expansion into Australia, seeking to move away from inefficient "swivel chair" investigations across separate video and data systems. The company partnered with vendor March Networks to implement their Searchlight for Retail software, which integrates surveillance video with point-of-sale transaction data.

The March Networks solution streamlined investigations by allowing instant access to video linked to suspicious transactions, drastically reducing the time needed to resolve issues. With a system that included March Networks NVRs and 360 cameras, UNIQLO Australia gained a scalable, enterprise-wide platform that improved loss prevention efficiency and provided the tools to manage risk effectively for its growing store network.

UNIQLO

Rowan Allsop

Loss Prevention Manager