Case Study: Karnes County National Bank improves cash-counting accuracy and video evidence with March Networks cameras and recorders

Texas Bank Uses March Networks Cameras and Recorders for Cash Counting Evidence

Karnes County National Bank, a community bank based in Texas, faced a significant challenge with customer disputes over cash withdrawals at its drive-up teller stations. The bank lacked an effective way to verify cash counts, leading to time-consuming and disruptive manual till balancing. To address this, the bank worked with its security integrator and vendor March Networks to deploy high-definition MegaPX MicroDome cameras at the teller stations.

The solution from March Networks provided crystal-clear video evidence of cash being counted, allowing staff to easily confirm the accuracy of transactions for customers. This drastically reduced the number of formal disputes, as customers often declined to view the definitive footage. The bank also standardized its entire video system across locations with March Networks Hybrid NVRs, improving overall security, accessibility, and video quality to effectively resolve other transaction inquiries and prevent potential fraud.

Karnes County National Bank

Paul Brysch

Vice President