Case Study: Cox Family Stores achieves world-class surveillance and reduced shrink with March Networks

Cox Family Stores uses March Networks’ Searchlight for Retail as a Service and cloud-based Insight service in 13 c-stores across California

Cox Family Stores, a chain of 13 convenience stores in California, faced the challenge of managing disparate and aging surveillance systems that lacked central management and made it difficult to combat shrinkage and fraud. They required a new solution that could support their mix of analog and IP cameras and deliver a clear return on investment. This led them to partner with integrator NAVCO, who recommended a solution from March Networks.

March Networks implemented its Searchlight for Retail as a Service and its cloud-based Insight monitoring service. The solution provided centralized management, proactive system monitoring, and integrated video with point-of-sale data to quickly flag suspicious transactions. As a result, Cox Family Stores now has a reliably performing, enterprise-class system that has reduced shrink, sped up investigations, and delivered a strong return on investment without requiring them to hire dedicated IT staff.

Cox Family Stores

Don Maday

General Manager