Case Study: Cox Family Stores boosts c-store surveillance and loss prevention with March Networks cloud video analytics

Cox Family Stores boosts c-store surveillance across 13 locations with March Networks

Cox Family Stores, a chain of 13 convenience stores in California, faced the challenge of managing mismatched and poorly functioning video surveillance systems across its locations. They required a centrally managed solution that could support both analog and IP cameras, reduce shrinkage and fraud, and be easy to use without requiring dedicated IT resources. They turned to vendor March Networks and its certified partner NAVCO for a solution, which included the cloud-based Insight Monitoring and Resolution Service.

March Networks implemented its Searchlight for Retail as a Service solution, combining video surveillance with point-of-sale analytics and the Insight managed service for remote monitoring. This provided Cox Family Stores with automated alerts for suspicious transactions, streamlined investigations with linked video, and daily operational audits. The results included significant time savings for managers, a strong return on investment through improved loss prevention, and the reassurance of a reliably operating system managed by March Networks' professional team.

Cox Family Stores