Mail Manager
142 Case Studies
A Mail Manager Case Study
WSP, a global consulting company, faced significant challenges in managing project email correspondence. Before implementing Mail Manager, employees were responsible for manually filing emails, leading to inconsistent practices and an inefficient, unreliable system. This made retrieving critical information, such as past project decisions and communications, a slow and difficult process, creating substantial risk for the firm.
By deploying Mail Manager, WSP created a centralized and searchable repository for all project emails. The solution provided by Mail Manager drastically improved the speed of finding information, allowing teams to retrieve entire conversation histories from all contributing parties. This has proven extremely beneficial for understanding project evolution, fault-finding, and ensuring accountability, making email management a quick and efficient part of everyday work.