Case Study: WSP achieves faster email retrieval and greater project visibility with Mail Manager

WSP - Customer Case Study

WSP, a global consulting company with offices across South Africa, needed a reliable way to manage and retrieve years of email across many projects and team members. Before using Mail Manager, email filing was inconsistent, time-consuming, and made it difficult to reconstruct conversations or quickly find key information when it was needed.

Mail Manager, an Ideagen solution, was rolled out to centralize and automatically store emails in a searchable repository. The result was much faster access to information, better project visibility through full conversation histories, and greater business efficiency, allowing WSP to spend less time searching and more time on real work.

WSP

Mark Behrmann

Principal Associate