Case Study: William J Marshall Partners improves email knowledge sharing with Ideagen Mail Manager

William J Marshall Partners streamlines project email sharing in 2018 with Mail Manager

William J Marshall Partners, a consulting engineering and architecture firm, faced a significant challenge with knowledge sharing among their team. When multiple engineers worked on a job, crucial emails addressed to one person were often not seen by others, and their previous method of manually printing and distributing information was impractical. They needed an email management solution, from a vendor like Ideagen Mail Manager, to centralize project communications and retain information for legal purposes.

The solution was implemented using Ideagen Mail Manager. This provided the firm with the ability to easily file all project emails to a central location, making information accessible to everyone on the job. The result was a much easier process for filing and accessing data, effectively moving the firm into a "post-digital world" where everyone has the information they need at their fingertips.

William J Marshall Partners