Case Study: Vilhelm Lauritzen Architects improves email filing and search with Mail Manager

Why VLA swapped their in-house software for Mail Manager

Vilhelm Lauritzen Architects, a Copenhagen-based architecture firm with around 150 employees, needed a better way to manage email filing and retrieval. Before adopting Mail Manager, the team relied on an in-house email management tool that didn’t integrate with Outlook, leading to emails being left in personal inboxes and folders, limited PST storage, and difficulty finding project correspondence.

Vilhelm Lauritzen Architects implemented Mail Manager from Ideagen, starting with a free trial on the Joyn Hotel project before rolling it out more widely across the firm. The solution made filing and searching emails much simpler, provided instant access to existing project emails, and integrated with their existing folder structures; the firm now has 100 users and 60 projects connected to Mail Manager, with staff reporting less time spent on filing and a more powerful search experience.

Vilhelm Lauritzen Architects

Kenneth Hansen

Consulting Architect, Project Director, Design Director, ICT Manager and BIM Manager