Mail Manager
77 Case Studies
A Mail Manager Case Study
DYSE Structural Engineers, a Manchester-based structural engineering practice founded in 2017, needed a more scalable way to manage email as the business grew to over 100 projects a year. Using Microsoft 365, SharePoint and Public Folders, the team found manual filing too limiting for permissions, duplication control and fast project-based filing. They chose Mail Manager to support easier email organization and future growth.
Mail Manager implemented a SharePoint-based email filing setup with permissions, no duplicate filing, fast search and the ability to file emails directly to SharePoint while keeping them in the inbox if needed. The rollout was straightforward, helped by a free trial and training from Mail Manager, and DYSE quickly adopted it across the office and wider team. The result was a more efficient, scalable email management process that supported inbox zero habits and faster retrieval of messages across the business.
Ed Dablin
Engineer and Founding Director