Case Study: Batchelar McDougall Consulting improves email governance and efficiency with Mail Manager

Why Batchelar McDougall Consulting implemented Mail Manager

Batchelar McDougall Consulting (BMC) is a New Zealand civil engineering firm that needed a better way to manage a very high volume of email communication across multiple offices and projects. With thousands of emails flowing in and out each month and no dedicated IT department, BMC wanted a solution to reduce risk, improve project governance, and keep information accessible for staff working remotely or on the go. Mail Manager was the email management product they chose.

Mail Manager was implemented quickly across all offices, people, projects, and proposals, with onboarding completed in just a couple of days. The system made it easy for BMC to capture and organize emails instantly, centralize communication records spanning 15 years, and support collaboration via SharePoint and servers. According to BMC, Mail Manager helped “tidy up a lot of the discipline almost overnight” and gave the firm a practical, responsive way to manage information at scale.

Batchelar McDougall Consulting

Ian McKnight

Chief Executive Officer