Case Study: UN Architecture indexes 249,000 emails and streamlines project records with Mail Manager by Ideagen

UN Architecture indexes 249,000 emails in months with Mail Manager

UN Architecture Inc., a Montreal-based architecture and design firm, faced a significant challenge in managing its project email records. Before implementing Ideagen's Mail Manager, the firm relied on a manual process of extracting emails from Outlook to a server, which was too time-consuming to sustain. This led to emails remaining in inboxes until a project ended, risking an incomplete record of crucial discussions with clients and partners.

Working with Ideagen's Mail Manager team, the firm configured a filing structure mapped to its existing server folders and rolled out the solution across 22 PCs. The implementation was swift, with the entire team catching up on a massive email backlog within two to three weeks. As a result of using Ideagen's Mail Manager, UN Architecture has indexed 249,000 emails and now efficiently processes between 200 and 400 emails through the system daily.

UN Architecture