Mail Manager
142 Case Studies
A Mail Manager Case Study
The LiRo Group, an integrated construction, design, and technology solutions firm, faced a significant challenge in organizing the massive volume of emails within its MEP group. After an acquisition, they struggled with an unfiled and disorganized email system, which led to wasted time searching for correspondence and an over-reliance on staff to manually file messages. Their previous attempt with a document management system was not fit for purpose, prompting them to seek a new solution from vendor Mail Manager.
Mail Manager provided a lightweight, easily integrated solution that centralized all project correspondence into a searchable location. The implementation was quick, requiring no training, and gave all staff immediate access to project information, which greatly improved efficiency and collaboration. The results included significant time savings for fee earners, an improved ability to service clients in real-time, and a formalized digital record system. Staff at LiRo reported that Mail Manager enhanced their productivity, took the stress out of searching for information, and became an indispensable part of their daily workflow.