Case Study: Spectrum Engineers achieves better control of project email with Ideagen Mail Manager

Spectrum Engineers regains control of $90 million project emails with Mail Manager

The customer, Spectrum Engineers, faced a significant challenge in managing and retrieving project emails, especially during legal disputes. This became critically evident when they were unable to produce all required correspondence for a $90 million resort project after receiving a subpoena. The firm relied on manual filing processes that were inefficient and failed to capture all emails, particularly from departed staff. They turned to the vendor, Ideagen, and its product Mail Manager for a solution.

Ideagen Mail Manager provided a solution by embedding directly into Microsoft Outlook, using machine learning to automatically prompt users to file emails to the correct project folder with a single click. This removed the friction and time cost previously associated with manual filing. For Spectrum Engineers, this meant they gained full control over their project correspondence. The result was a complete and easily accessible email record, ensuring critical information was never lost when staff left and could be produced instantly when needed.

Spectrum Engineers