Case Study: Sands Consultants improves email management and project information access with Mail Manager

Sands Consultants - Customer Case Study

Sands Consultants, a UK civil and structural engineering firm, struggled with email filing and storage as large volumes of messages were duplicated across inboxes and a server system. This created clutter, inefficiency, and the risk of losing important project correspondence, with the potential for costly consequences in claims or invoice disputes. Mail Manager was brought in to help manage the process and prevent information from being lost or saved multiple times.

Mail Manager was implemented quickly and with minimal downtime, training all staff within 48 hours. The system gave Sands Consultants better control over confidential information, de-duplicated email storage, and made project correspondence easy to search and track across departments. As a result, the firm improved efficiency, reduced email chaos, and gained confidence that a single missing email would no longer put tens of thousands of pounds at risk.

Sands Consultants

Bex Morey

Office Manager