Mail Manager
142 Case Studies
A Mail Manager Case Study
RPA Group, a medium-sized firm of quantity surveyors and project managers, faced significant challenges with email management. Their staff inconsistently filed commercially sensitive emails, leaving critical project information locked in individual inboxes and inaccessible to the wider team. This, coupled with escalating email storage costs, led them to seek a solution. They turned to the vendor Mail Manager for an email management system that would centralize information and comply with their project management and ISO standards.
Mail Manager provided an Outlook add-in that was quickly implemented across the entire company. The solution ensured all emails were filed in centralized project folders, making information easily searchable and accessible to everyone. As a result, RPA Group can now instantly find proposals, tender documents, and project correspondence. Mail Manager also enabled them to significantly reduce their email storage costs, and the tool has become a fully-integrated part of their daily processes and new employee inductions.