Mail Manager
77 Case Studies
A Mail Manager Case Study
RPA Group, a UK-based RICS-accredited quantity surveying and project management firm, needed a better way to manage email across its business. Using Microsoft Office and server folders, email filing was inconsistent, sensitive information was trapped in individual inboxes, and storage costs kept rising. The company also needed a solution that supported its project management processes and ISO standards.
Mail Manager was implemented as an Outlook add-in across RPA Group, creating central project folders and automating email filing and search. The rollout was completed company-wide within two months, with quick adoption and easy training. With Mail Manager, RPA Group can now find historical project information and proposals quickly, share email knowledge across the team, and reduce storage costs.
Leanne Coombes
Office Manager