Mail Manager
142 Case Studies
A Mail Manager Case Study
The customer, RM_A Architects, faced significant challenges in locating critical project emails within Outlook, a common issue for AEC firms where over half of leaders need to retrieve information from past projects but struggle to find it. This inability to quickly access correspondence from colleagues or former employees created inefficiencies and risks. They implemented Ideagen Mail Manager to solve this problem.
Ideagen Mail Manager provided a solution by automatically filing all sent and received emails into a centralized, project-based archive. This enabled RM_A Architects to conduct project-contextual searches across their entire firm's correspondence, searching nearly one million emails in seconds. The result was a dramatic reduction in time spent searching, from hours to seconds, allowing them to quickly retrieve evidence during live meetings and workshops, thereby improving efficiency and decision-making.