Case Study: RM_A Architects improves email archiving and search with Mail Manager

RM_A Architects - Customer Case Study

RM_A Architects, a multi-award-winning architectural firm in North London, needed a better way to manage email across its 45-person team. Before using Mail Manager, staff relied on manual filing in Microsoft Public Folders, leaving important messages trapped in individual inboxes and making Outlook searches slow and difficult, especially across long-running projects.

Mail Manager, an Ideagen solution, was implemented to streamline email archiving and retrieval. The firm now files more project-specific emails, can search nearly 1 million emails using multiple criteria, and can quickly find both current and historic information, improving project transparency, workflows, and day-to-day efficiency.

RM_A Architects

Mark McGechan

Director