Mail Manager
77 Case Studies
A Mail Manager Case Study
Peerutin, a South African architecture firm with 20 employees, needed a better way to manage email across long-running projects that can span seven to ten years. Before using Mail Manager, finding historic project information was time-consuming and risky because emails were often stored on individual machines, PST files were hard to locate, and manual filing or subject-line-based systems were too unreliable for complex project work.
Peerutin implemented Mail Manager, an Ideagen solution, to automatically file and centralize project emails based on learned user behavior and project-specific rules. The result was faster access to information, stronger risk mitigation, and clear project visibility: staff can now find emails in three clicks, set up a new project in about 60 seconds, and apply role-based access controls for different sensitivity levels across the business.
Lance Muller
Associate