Case Study: Offshore Design Engineering improves transparency and project delivery with Mail Manager

Offshore Design Engineering - Customer Case Study

Offshore Design Engineering (ODE), an international engineering consultancy serving the oil and gas and renewables sectors, needed a better way to manage email and project information across multiple offices and departments. Before using Mail Manager, staff faced difficulties with shared inboxes, limited filing, and the time-consuming process of retrieving archived documents or relying on colleagues’ memory to find historic project details.

Mail Manager, an Ideagen solution, gave ODE a simple and transparent way to file, search, and share emails and project information across teams and locations. Kirsty Hamilton said she could quickly access emails dating back to 2014 and handle queries even when colleagues were absent, improving productivity and speeding up project delivery; the company also uses project folders to get teams working immediately on new jobs.

Offshore Design Engineering

Kirsty Hamilton

Business Development