Case Study: Nye Saunders boosts email filing efficiency with Mail Manager

Nye Saunders - Customer Case Study

Nye Saunders, a UK-based architectural practice, needed a more efficient way to manage email filing across its paperless workflow. The team was spending too much time saving emails into individual project folders, and important correspondence was sometimes left on staff PCs or built up into large backlogs.

Mail Manager, an Ideagen solution, was implemented to automate and streamline email filing across the firm. With Mail Manager, staff can quickly file emails in the correct project location, improving efficiency, supporting QA requirements, and freeing fee earners to focus on project work rather than admin. The result was a significant reduction in time spent on filing, with work that previously took many hours now much faster and easier to complete.

Nye Saunders

Denise Fanning

Practice Manager