Case Study: a multinational construction organization improves project email management with Ideagen Mail Manager

Multinational Construction Organization finds project emails in less than 2 seconds with Mail Manager

A multinational construction organization, a world-leading engineering and design consultancy, faced significant challenges with its manual and time-consuming email management process. Before implementing Mail Manager, the company struggled with inefficiency and inconsistency, as important project emails were often locked in individual inboxes instead of being filed centrally, creating compliance risks and hindering productivity across its global offices.

The solution implemented was Mail Manager, which provided a central way to file and search for all project correspondence. As a result, the organization now has 100% certainty that all project emails are available, with powerful search reducing the time to find evidence from days or weeks to less than two seconds. Mail Manager has become an invaluable way of life at the company, heavily used across its global offices and consistently adopted for its ease of use and compliance benefits.