Case Study: Mawson Collins Property Specialists streamlines email filing and retrieval with Mail Manager

Mawson Collins Property Specialists - Customer Case Study

Mawson Collins Property Specialists is a RICS-regulated property practice in Guernsey, with a 14-person team handling commercial and residential property services. As a business where almost all work is managed online and tracked through email, they needed a reliable email indexing system to file and retrieve job-related email strings quickly and accurately. They chose Mail Manager, an Ideagen solution, for use with Outlook.

Mail Manager implemented an easy-to-use, Outlook-based email filing and retrieval solution for Mawson Collins, helping staff organize emails with minimal training. The system’s multi-file capability became a favourite feature, and the firm reported that it is now essential for managing large email archives, especially under GDPR requirements for filtering and deleting old records.

Mawson Collins Property Specialists

Howard Mawson

Director