Case Study: J&H Equipment reduces email overload and improves search with Mail Manager

J&H Equipment's Journey with Mail Manager

J&H Equipment, a manufacturer and engineering company serving the chemical and mineral processing industries, needed a better way to manage the thousands of project-related emails they received each year. Using Mail Manager, the team struggled with overloaded inboxes, limited Outlook search, missing recipients in email chains, and a slow manual process for filing messages to a file server.

J&H Equipment implemented Mail Manager to automatically suggest filing locations, improve indexing and search, and make emails easier to access across current and historical projects. Mail Manager was quick to deploy and easy for the team to adopt, helping them file emails immediately, maintain cleaner inboxes, and find information across decades of projects with a far more robust search function than Outlook.

J&H Equipment

George Hicks

Engineering Manager