Case Study: Jackson Rowe achieves faster email filing and retrieval with Mail Manager

Jackson Rowe - Customer Case Study

Jackson Rowe, a construction consultancy founded in 1989, was struggling to manage a growing volume of email across long-running projects. Before using Mail Manager, staff spent significant time manually filing messages, duplicating emails in folders, and often could not find important information when clients asked for it years later.

Mail Manager implemented a quick, straightforward rollout with training and support, standardizing filing across the business and automatically sorting emails into the correct project folders. Jackson Rowe can now retrieve historic correspondence in minutes, reduce manual filing effort, and store important emails securely with minimal ongoing maintenance, significantly improving speed and access to project information.

Jackson Rowe

Shaun Horrill

Senior Quantity Surveyor