Case Study: In2 streamlines email management and reduces server strain with Ideagen Mail Manager

In2 eliminates duplicate emails 10-20x and stops server crashes with Mail Manager

In2 Engineering Design Partnership, an MEP service engineering consultancy, faced significant email management challenges including server storage issues, data duplication, and difficulty retrieving critical project correspondence. Their initial solution, Deltek's Union Square, proved ineffective and difficult for their engineers to use, failing to solve their core problems. This led them to seek a new vendor, Ideagen Mail Manager, for a dedicated email management solution.

After implementing Mailagen Mail Manager, In2 found the installation and setup process simple. The software's intuitive integration with Outlook encouraged widespread adoption among engineers, as filing emails became effortless. The solution eliminated duplicate email storage, which resolved their server crashes and data loss issues. Most importantly, Mail Manager provided the entire organization with confidence in their ability to find critical information, ensuring their email record could serve as a reliable defence.

In2