Case Study: Robert Bird Group solves email filing and search issues with Mail Manager

How Robert Bird Group solved their email storage and access issues

Robert Bird Group, a global engineering and consulting firm with 11 offices worldwide, needed a better way to manage email filing for QA and project collaboration. Before adopting Mail Manager, the company relied on Exchange Public Folders and manual filing, which led to cluttered folders, wasted time searching for important correspondence, and issues with access to its own data when it tried a cloud-based alternative.

Mail Manager implemented a straightforward, on-premise solution that preserved Robert Bird Group’s existing folder structure, enabled consistent filing rules across all offices, and supported secure permissions for confidential projects. The rollout was completed quickly and remotely, with training and user feedback helping tailor the setup; as a result, emails are now automatically filed into the right folders, compliance is standardized globally, and users benefit from powerful search and easy access to information.

Robert Bird Group

Jamie Razek

IT Manager