Case Study: Ramboll improves email management and project operations with Mail Manager

How Mail Manager improved processes & operations at Ramboll

Ramboll, a global engineering, design, and consultancy company, needed a reliable way to manage email retention, audit trails, and project communications across long project lifecycles that can extend up to 40 years. Using Mail Manager, they aimed to ensure emails were consistently filed, easily searchable, and preserved even as staff changed or left the business.

Mail Manager implemented an email filing and search solution that integrated with Ramboll’s project management processes and later with its ProjectWise document management platform. The result was stronger compliance, faster audits, fewer lost emails, secure access controls, and a future-proofed workflow that Ramboll says has eliminated chasing for missing information and improved operations company-wide.

Ramboll

Joanne Devonald

Operational Excellence Manager