Case Study: Macris, Hendricks & Glascock streamlines email management with Mail Manager

How Macris, Hendricks and Glascock P.A. have benefited from using Mail Manager

Macris, Hendricks & Glascock P.A., a civil engineering firm in Maryland, needed a better way to manage email across the business. Before using Mail Manager, staff left messages in inboxes, project information was hard to find, outgoing emails were often missed, and completed project emails were being stored in PST files with no easy retrieval process.

Macris, Hendricks & Glascock P.A. implemented Mail Manager with a 30-day pilot and then rolled it out across the firm, including the 365 Mobile App for filing on the go. Mail Manager improved email search and filing, automatically organized emails into the firm’s project folder structure, and helped the company defend itself in a dispute; according to the customer, the software “paid for itself” in one case by quickly surfacing the right email and attachments.

Macris, Hendricks & Glascock

Patrick La Vay

Managing Principal & Senior Project Manager