Mail Manager
77 Case Studies
A Mail Manager Case Study
HollandGreen, a residential architecture, interior design and landscape design firm, needed a better way to manage documents and emails as its projects grew larger and more complex. Relying on employees to file information into project folders on an internal server led to siloed email accounts, inconsistent filing, and time-consuming searches—especially when staff moved on or projects were handed over. HollandGreen turned to Mail Manager, an Ideagen solution, to improve document and information management.
Mail Manager enabled HollandGreen to store emails in one central location, ensure consistent filing across the team, and search quickly across active and archived projects. Implemented during lockdown with senior buy-in, the installation took just 90 minutes, followed by training sessions in the first 30 days. With Mail Manager, HollandGreen can now find client decisions, fees, meeting minutes, and other project details with pinpoint accuracy, making handovers faster and saving staff significant time.
Apollo Spiliotis
Head of Digital