Case Study: Holland Basham Architects improves email management with Mail Manager

Holland Basham Architects makes 30 years of email searchable in 15 minutes with Mail Manager

Holland Basham Architects, a 50-person architecture firm, struggled with ineffective email management after two failed attempts. Their first solution using Outlook Public Folders required manual filing that staff ignored, and a second attempt with the feature-heavy Newforma platform was too slow and intimidating for users, leading to poor adoption.

The firm implemented Mail Manager, a solution that does one thing well: fast and simple email filing. Mail Manager worked offline, integrated seamlessly, and correctly suggested projects automatically. The result was rapid firm-wide adoption and the ability to instantly search 30 years of emails. Mail Manager received the most praise of any software the firm has ever implemented.

Holland Basham Architects