Case Study: Formation Architects achieves faster project email retrieval with Ideagen Mail Manager

Formation Architects finds project emails in seconds with Mail Manager

Formation Architects, an architecture firm, faced a significant challenge in managing project emails. Their team struggled with consistent filing, relying on individual memory and discipline. This led to a fragmented project record where locating a specific email could take up to a week, creating risk for disputes and inefficiency. They used Ideagen Mail Manager to address this issue.

The solution was the implementation of Mail Manager's suggested locations feature, which uses machine learning to recommend the correct project filing location for each email. This removed the reliance on human memory, making correct filing automatic. As a result, Formation Architects went from spending a week to find a specific email to being able to retrieve any project correspondence in seconds, ensuring a complete and accessible project record.

Formation Architects