Case Study: DYSE achieves instant, duplicate-free project email visibility with Ideagen Mail Manager

DYSE files 43,000 emails with zero duplicates using Mail Manager

DYSE Structural Engineers, a Manchester-based consultancy, faced a challenge with project visibility as critical email correspondence was locked in individual directors' inboxes, creating risk for a firm where professional liability extends years beyond project completion. Using Outlook Public Folders led to storage bloat and unreliable searches. Ideagen Mail Manager was implemented to solve this fundamental problem.

The solution from Ideagen Mail Manager provided project-oriented filing integrated with the firm's existing Microsoft 365 Groups permissions, ensuring automatic deduplication and rapid filing. The results were immediate, with 43,000 emails filed across 900 locations with zero duplicates. The implementation gave all team members full visibility of the project email history, solving the critical challenge and making searches near-instant.

DYSE