Case Study: DIALOG achieves faster, simpler email filing with Ideagen Mail Manager

Dialog implements Mail Manager in 24 hours after switching from Newforma

Dialog, a multidisciplinary design practice, faced challenges with its costly and underutilized document management system, Newforma. They were primarily using it for email filing but found it expensive for this single function. This led them to seek a more cost-efficient and user-friendly solution, prompting their transition to the Ideagen Mail Manager product.

Ideagen Mail Manager provided a solution with a familiar filing method that minimized disruption and a rapid implementation completed within 24 hours. The results included faster email filing and search capabilities, increased system stability, and enhanced consistency across teams. The vendor, Ideagen Mail Manager, also provided dedicated support and training to ensure a seamless transition and full adoption of the system.

Dialog