Case Study: DIALOG deploys email management in 24 hours with Ideagen Mail Manager

Dialog deploys Mail Manager in 24 hours with 90%+ user preference

Dialog, a multidisciplinary design practice of architects, engineers, and planners, faced challenges with their traditional document management system, Newforma, which had a lengthy implementation and struggled with user adoption. Seeking a more efficient email management solution, they turned to the vendor Mail Manager from Ideagen.

Ideagen Mail Manager was implemented in just 24 hours, connecting directly to Dialog's existing folder structure without requiring data migration. The solution is an Outlook add-in, so engineers never have to leave their familiar email client. The result was immediate and skyrocketing adoption, with over 90% of a pilot group preferring it over their previous system. Mail Manager provided Dialog with a reliable and quickly adopted system for managing critical project emails.

Dialog