Case Study: Children's Service Development Group streamlines project email search with Mail Manager

Children's Service Development Group (CSDG) - Customer Case Study

Children's Service Development Group (CSDG), an architecture and construction firm based in Nashville, needed a better way to capture and find project-related email correspondence. Their existing approach made it difficult to rebuild communication chains, especially when staff were away or had left the company, and their previous system, Newforma, was too expensive and included many unused features.

CSDG implemented Mail Manager to centralize project emails, simplify filing, and make Outlook-integrated search fast and intuitive. The result was easier access to historic correspondence, quicker answers to client questions in real time, and a more cost-effective solution with a quick ROI. As Sean DeCoster put it, Mail Manager became “the Google equivalent for searching my emails.”

Children's Service Development Group (CSDG)

Sean DeCoster

Principal