Case Study: Caruso St John Architects improves email archiving and access with Mail Manager

Caruso St John Architects - Customer Case Study

Caruso St John Architects, an international architecture practice with offices in Zurich and London, needed a reliable way to archive and manage email across its teams. With around 45 staff in Zurich and many project details shared through email, the firm wanted to avoid losing information when employees left and ensure important emails and attachments could always be found. Mail Manager, an Ideagen solution, was already in use in London and adopted in Zurich as well.

Mail Manager gave Caruso St John Architects centralized email archiving, local storage, and permission-based access to public and confidential project information. The result was better visibility across all projects, reduced Exchange mailbox storage, and much faster email retrieval and filtering when records needed to be produced for legal or project reasons. According to the customer, Mail Manager is critical to their archiving process and makes a previously labor-intensive task quick and easy.

Caruso St John Architects

Christian Sager

Business Administrator