Case Study: BTP Architects achieves efficient email filing and searching with Mail Manager

BTP architects - Customer Case Study

BTP Architects, a UK architecture firm, needed a better way to manage email records as formal project correspondence. Before adopting Mail Manager, staff spent a lot of time manually naming, filing, and searching emails, and different team members followed different processes.

Mail Manager, an Ideagen solution, was implemented to prompt consistent email filing, improve searchability, and streamline information management in Outlook. The result was faster filing, easier retrieval of historic contracts and correspondence, better operational efficiency, and no need for extra overheads to manage months of emails.

BTP Architects

Justin Saunders

Senior Consultant