Mail Manager
142 Case Studies
A Mail Manager Case Study
BKSK Architects, a New York-based sustainable architecture firm, faced significant challenges after switching to Office 365 for email. Their previous system's public folders were gone, and they found Microsoft Teams inadequate for reliable project-based email filing. This led to difficulties in finding information and a major pain point: the fear that a critical project email might not be filed, creating potential legal vulnerability.
Mail Manager provided the solution by enforcing a consistent, company-wide email filing procedure with no opt-out for staff. The results were dramatically improved information access and security. A key measurable impact was the ability to easily back up 15 years of emails to a legacy server, granting effortless access to old project correspondence. Mail Manager gave the firm the confidence that close to 100% of emails are properly filed.