Case Study: Ben Cunliffe Architects saves time on email filing with Mail Manager

Ben Cunliffe Architects saves email filing days with Mail Manager

Ben Cunliffe Architects, a UK-based firm providing a full range of architectural services, faced significant challenges with email and project information management. Their outdated system, which relied on manual filing and basic Outlook searches, was inefficient and time-consuming. This created a major risk, especially when departing staff had not filed emails, making it difficult to retrieve vital project correspondence they are obligated to store for 12 years.

The firm implemented Mail Manager in 2019, which provided an immediate and organized solution for filing project emails. Mail Manager enabled the team to save emails rapidly into a central location as they worked, eliminating the need for days-long manual filing sessions. The solution resulted in substantial time savings and improved efficiency for the practice, which heavily relies on email correspondence. Nick Dent, Senior Technician & Project Manager, found Mail Manager incredibly helpful and highly recommended it for businesses needing a reliable email management system.

Ben Cunliffe Architects