Case Study: Ben Cunliffe Architects saves time and improves email filing with Mail Manager

Ben Cunliffe Architects - Customer Case Study

Ben Cunliffe Architects, a UK architecture practice established in 2001, needed a better way to manage a growing volume of email and project information as the business expanded. The team was struggling with time-consuming manual filing, limited storage, and difficult email search, especially when staff left and important messages had not been filed. Mail Manager was identified as the solution to help streamline email archiving and improve access to project records.

Mail Manager implemented its email filing system in March 2019, and the firm saw an immediate improvement. Staff were able to save emails as they worked, eliminating the need for periodic all-day filing sessions and creating faster, more organised access to project information. According to Ben Cunliffe Architects, Mail Manager has saved significant staff time, improved organisation, and provided reliable storage for all-important information, with strong support from the Mail Manager team throughout.

Ben Cunliffe Architects

Nick Dent

Senior Technician & Project Manager