Case Study: BAAM Consulting improves email filing and search efficiency with Mail Manager

BAAM Consulting cuts email search time from 30 minutes with Mail Manager

BAAM Consulting, an Australian firm specializing in building audit and maintenance, faced significant inefficiencies in managing project emails. Employees wasted time searching Outlook archives, especially when staff left the company, and inconsistent filing practices risked the integrity of the critical project record. They turned to Ideagen Mail Manager to solve these challenges.

Implementing Mail Manager provided a solution that prompts users to file emails to the correct project location as they send them. This ensured consistent filing and created a reliable, searchable record. The result was higher confidence in document integrity for audits and a dramatic reduction in time spent searching for emails, from up to half an hour per search to instant retrieval.

BAAM Consulting