Case Study: Arup improves long-term email findability with Mail Manager

Arup speeds up long-term email retrieval for projects with Mail Manager in years-later archives

Arup, a global engineering firm, faced a significant challenge in managing and locating critical project emails stored across various mailboxes and archive systems. This difficulty in finding specific correspondence, often needed urgently for dispute resolution, posed a risk of severe financial loss. They sought a solution to offload and intelligently file important project-related emails for long-term storage and easy retrieval.

The solution implemented was Mail Manager, which integrates with Microsoft Outlook to suggest filing locations for each email. By filing messages in the same location as other project documents, Mail Manager ensured all information was in one place and easy to find during a project's life or years later from an archive. This provided Arup with a robust defence, ensuring critical email evidence could be located quickly and efficiently.

Arup