Case Study: Ardent Consulting Engineers improves project email access and compliance with Mail Manager

Ardent Consulting Engineers saves years of project emails with Mail Manager

Ardent Consulting Engineers, a multi-disciplinary civil engineering consultancy, faced a significant challenge with project emails being siloed in individual team members' inboxes. This made it difficult for the wider team to access crucial information, especially when someone was absent, hindering their ability to see communications and complete tasks. Their Associate Director, who had prior experience with Mail Manager, identified the vendor's Outlook add-in as the solution to this problem.

The solution implemented was Mail Manager, an Outlook add-in that provided a central filing system for all project emails. The results were immediate, with teams finding it easy to use and quickly adopting it into their workflow. The powerful search tool allowed any team member to instantly find vital project information filed over many years, enabling fast responses to client and compliance requests. Mail Manager proved to be a critical tool, repeatedly saving the company by providing quick evidence of past client communications.

Ardent Consulting Engineers