Case Study: Ardent Consulting Engineers achieves consistent email filing and faster compliance searches with Mail Manager

Ardent Consulting Engineers - Customer Case Study

Ardent Consulting Engineers, a UK consulting engineering firm with 74 employees, needed a better way to manage project-related emails. Team members were leaving important information trapped in individual inboxes, making it hard for colleagues to access key project details when staff were away or had left the company. Ardent turned to Mail Manager to address this challenge.

Mail Manager, an Outlook add-in from Ideagen, was rolled out across the whole company to provide consistent filing into one central location. The solution was easy to implement and simple to use, helping Ardent staff quickly and consistently store emails with minimal effort while meeting QA requirements. With Mail Manager’s powerful search, teams can now retrieve filed emails going back several years, improving access to critical project information and speeding responses to compliance and client requests.

Ardent Consulting Engineers

Steve Burton

Associate Director