Case Study: Architecture & Access achieves faster email filing and better project visibility with Mail Manager

Architecture & Access saves time filing emails with Mail Manager in 12 months

Architecture & Access, a specialist consulting firm for disability access, faced a challenge with email management. Their previous project management system had no Outlook integration, leading staff to avoid filing emails properly. This resulted in critical client communications being siloed in personal Outlook folders, causing a lack of visibility and access for the business. Director Chris Porter sought a solution to quickly file hundreds of daily emails into a central, accessible repository.

Mail Manager provided the solution with its seamless Outlook integration and intuitive search function. The implementation resulted in emails being reliably filed into the correct projects, creating a central record accessible to anyone in the business. Mail Manager saved the firm significant time, provided easy access to correspondence and documentation, and gave the business owner confidence that information was being securely saved and could be checked quickly.

Architecture & Access